Global Data Center Partnership Network
Air Accelerator has established partnerships with top global data center operators like Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ level data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, networking, and cooling systems.
Localized Service Teams
Air Accelerator's customer service and technical support teams are distributed across multiple time zones, providing multilingual services in Chinese, English, Japanese, and more. Users in different regions receive timely localized support. Our average ticket resolution time is 4 hours, and customer satisfaction consistently remains above 96%.
Compliance and Data Sovereignty
Air Accelerator operates in jurisdictions that are friendly to privacy and are not governed by the Five Eyes/Nine Eyes/Fourteen Eyes alliances. We strictly adhere to international data protection regulations such as GDPR, ensuring the highest legal standards in customer data protection. Users can exercise their rights to access, modify, and delete data at any time.
Social Responsibility and a fast, private internet
Air Accelerator actively participates in promoting global a fast, private internet. We provide free acceleration accounts to non-profit organizations and journalists to support freedom of speech and information transparency. Air Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects to contribute to building a safer and freer internet.